Field Service Technician – Optical Equipment

For our client, a Belgian specialist in optical solutions for eye care professionals, we – tHRee – are looking for a Field Service Technician. You act as the technical representative of the company across Belgium. Around 70% of your time is spent on-site, with the remainder focused on remote support.

Brussels

Engineering & Technical & IT

Your Responsibilities

  • Perform diagnostics and technical interventions (repair, maintenance, calibration)

  • Analyse and solve issues remotely where possible

  • Plan and execute on-site interventions

  • Inform clients about products, upgrades and maintenance contracts

  • Update equipment software

  • Follow up interventions administratively and order parts

  • Act as a link between customers and internal teams

  • Contribute to continuous service improvement

You combine technical expertise with strong customer focus to ensure high service quality.

We Offer

  • Full-time role within an international organisation

  • Competitive salary with benefits

  • Company car, laptop and smartphone

  • Flexible working hours and remote work options

  • Training and career development opportunities

  • Combination of technical work and client interaction

  • Professional and collaborative environment

Your Profile

  • Experience in technical installation, maintenance or field service

  • Technical degree (electromechanics, electronics, mechatronics or similar)

  • Affinity with IT, networks and software

  • Strong communication and customer skills

  • Good knowledge of Dutch and French, English is a plus

  • Organised, proactive and solution-oriented

  • Able to work independently and in a team

  • Willing to travel frequently

Nice to Have

  • Experience with optical or medical equipment

  • Basic IT skills and interest in technology

Company Profile
Our client is a leading player in the optical sector in Belgium and part of an international group focused on innovative eye care solutions.

The organisation combines high-end equipment with strong technical support services, offering employees a dynamic environment with opportunities for growth and development.

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VAT: BE1021924989