Field Service Technician – Optical Equipment
For our client, a Belgian specialist in optical solutions for eye care professionals, we – tHRee – are looking for a Field Service Technician. You act as the technical representative of the company across Belgium. Around 70% of your time is spent on-site, with the remainder focused on remote support.
Brussels
Engineering & Technical & IT
Your Responsibilities
Perform diagnostics and technical interventions (repair, maintenance, calibration)
Analyse and solve issues remotely where possible
Plan and execute on-site interventions
Inform clients about products, upgrades and maintenance contracts
Update equipment software
Follow up interventions administratively and order parts
Act as a link between customers and internal teams
Contribute to continuous service improvement
You combine technical expertise with strong customer focus to ensure high service quality.
We Offer
Full-time role within an international organisation
Competitive salary with benefits
Company car, laptop and smartphone
Flexible working hours and remote work options
Training and career development opportunities
Combination of technical work and client interaction
Professional and collaborative environment
Your Profile
Experience in technical installation, maintenance or field service
Technical degree (electromechanics, electronics, mechatronics or similar)
Affinity with IT, networks and software
Strong communication and customer skills
Good knowledge of Dutch and French, English is a plus
Organised, proactive and solution-oriented
Able to work independently and in a team
Willing to travel frequently
Nice to Have
Experience with optical or medical equipment
Basic IT skills and interest in technology
Company Profile
Our client is a leading player in the optical sector in Belgium and part of an international group focused on innovative eye care solutions.
The organisation combines high-end equipment with strong technical support services, offering employees a dynamic environment with opportunities for growth and development.
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