Debt Collection Officer

For a leading Belgian specialist in debt recovery, we – tHRee – are looking for a Debt Collection Officer with empathy, structure, and strong communication skills. In this role, you’ll manage the entire life cycle of amicable debt collection files. You’ll support debtors respectfully, maintain contact with key stakeholders, and ensure proper administrative and financial handling from A to Z – in both Dutch and French.

Evere

Legal & Finance

Your Responsibilities

  • Manage collection files from opening to closure

  • Communicate with debtors, lawyers, bailiffs, public institutions (via phone, email, letters)

  • Negotiate and follow up on realistic payment plans

  • Handle incoming and outgoing communication

  • Process financial transactions and disputes

  • Classify and update all documentation in an organised way

We Offer

  • Full-time permanent contract – 38h/week with flexible start (between 8am–10am)

  • Competitive salary and extra-legal benefits

  • Continuous internal and external training

  • Guidance and coaching from an experienced supervisor

  • Dynamic, human-centred and professional team

  • Diversity in your work – every case is unique

  • Growth opportunities and room for ownership

Your Profile

  • Bachelor degree (administration, law) or minimum 1 year relevant experience

  • Excellent oral knowledge of Dutch and French

  • Customer-friendly, strong phone communication

  • Stress-resistant, discreet and reliable

  • Affinity with numbers and structured administration

  • Proficient in MS Office – SAP knowledge is a plus

  • Independent and collaborative mindset

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